Personal Effectiveness & Workload Efficiency
‘There is nothing so useless as doing efficiently that which should not be done at all.’ Peter Drucker
It is not enough to be busy…. so are the ants. The question is what are you busy about? When it comes to how work is prioritized and distributed to employees, it is still predominantly manual as workload to a large extent still requires human influence. This means conflicts, bottlenecks, delivery delays cannot be completely eradicated and as a result customer satisfaction may still be impaired. Personal effectiveness is the sum of your abilities to perform in eight key areas – Personal development, Workload management, People Management, Leadership skills, Effective Communication, Achieving goals, Self confidence and Efficient Time management. ‘PW-PLEASE’
This course is designed to address;
- How business is managed today
- The causes of missed deadlines and suboptimal performance
- How to gain the flexibility to adapt to change
- How to empower yourself and others to deliver better service
* Marcforte workload efficiency test to gauge the ratio of Effectiveness to Efficiency.
Course Content
- Business vs. Busyness
- Efficiency vs. Effectiveness; Difference & Comparison
- Assertiveness & delegation
- Setting & achieving SMART(ER) goals amongst others
Fuller breakdown of modules and learning outcomes are sent alongside joining instructions after Course registration.
Discounts
Early bird: 20% off for payments made at least 6 weeks before the programme
Timely bird: 10% off for payments made at least 2 weeks before the programme
