• Home
  • Corporate Profile
  • Courses
    • Executive Management & Productivity-Enhancing Skills
      • Boot camp for New Intakes (Induction Programme)
      • Future Business Leaders’ Preparatory Course
      • Emotional Intelligence For Executives
      • Personal Effectiveness & Workload Efficiency
      • Negotiation, Assertiveness & Bargaining Skills
      • Personal & Administrative Assistants’ Certificate Programme
      • Modern-day Executive Finishing School
      • Global Awareness: Mastering International Protocol – San Francisco, USA
    • Business Communication Academy
      • Speak with Confidence! Impactful Presentation Skills
      • Business Writing & Correspondence Clinic
      • Executive Coaching in English Grammar & Structure
      • Polishing Diction, Pronunciation & Eloquence for Educationists
      • Proficiency in Business Communications, Presentations & Delivery – London, UK (In partnership with Burlington School of English)
    • Human Capital & Talent Management
      • Train the Trainer Certificate Programme
      • Talent Management Strategy – Creating a Higher-Performing Workforce
      • 360° Appraisal Coaching Programme
    • Customer Acquisition & Management
      • Comprehensive Customer Service par Excellence Programme
      • Professional Front Desk Management Certificate Course
    • Flagship/ In-Plant Programmes
    • Our Facilitators
      • Tomi Vincent
      • Lola Olaide Stephen
      • Ify Emeka-Onu
      • Aimee Symington
      • Modupe Marc-Dawodu
      • Ali Aduku
      • Lemmy Omoyinmi
      • Adetokunbo Mogaji
      • Gbenga X-Adebija
      • Gbenga Totoyi
      • Tosin Babasanya-Craig
      • Pat Diaku
  • Recruitment
  • Blog
  • Gallery
  • Contact
  • Register
Call us: 08068931415 Email: info@marcforte.com
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
  • YouTube
Call us: 08068931415
Email: contact@yoursite.com
Marcforte Marcforte
  • Facebook
  • Twitter
  • Google Plus
  • LinkedIn
  • YouTube
  • Home
  • Corporate Profile
  • Courses
    • Executive Management & Productivity-Enhancing Skills
      • Boot camp for New Intakes (Induction Programme)
      • Future Business Leaders’ Preparatory Course
      • Emotional Intelligence For Executives
      • Personal Effectiveness & Workload Efficiency
      • Negotiation, Assertiveness & Bargaining Skills
      • Personal & Administrative Assistants’ Certificate Programme
      • Modern-day Executive Finishing School
      • Global Awareness: Mastering International Protocol – San Francisco, USA
    • Business Communication Academy
      • Speak with Confidence! Impactful Presentation Skills
      • Business Writing & Correspondence Clinic
      • Executive Coaching in English Grammar & Structure
      • Polishing Diction, Pronunciation & Eloquence for Educationists
      • Proficiency in Business Communications, Presentations & Delivery – London, UK (In partnership with Burlington School of English)
    • Human Capital & Talent Management
      • Train the Trainer Certificate Programme
      • Talent Management Strategy – Creating a Higher-Performing Workforce
      • 360° Appraisal Coaching Programme
    • Customer Acquisition & Management
      • Comprehensive Customer Service par Excellence Programme
      • Professional Front Desk Management Certificate Course
    • Flagship/ In-Plant Programmes
    • Our Facilitators
      • Tomi Vincent
      • Lola Olaide Stephen
      • Ify Emeka-Onu
      • Aimee Symington
      • Modupe Marc-Dawodu
      • Ali Aduku
      • Lemmy Omoyinmi
      • Adetokunbo Mogaji
      • Gbenga X-Adebija
      • Gbenga Totoyi
      • Tosin Babasanya-Craig
      • Pat Diaku
  • Recruitment
  • Blog
  • Gallery
  • Contact
  • Register

Customer Service Director

  • Home
  • Recruitments
  • Customer Service Director
Professional Front Desk Management Certificate Course

Customer Service Director

  • Marcforte
  • August 31, 2018
  • No Comments

Our client seeks a qualified candidate to fill the role of a Customer Service Director.

LOCATION – LAGOS

QUALIFICATIONS

First degree in any relevant profession with minimum of 10 -20 years’ experience in Customer relation/engagement.

At least 5 years must have been spent in a Senior Management Position.

Relevant professional qualification will be an added advantage.

 

RESPONSIBILITIES 

  • Provide oversight for all outbound calls to the company’s clients
  • Oversee all customer related queries in relation to Sales, deliveries and allocation of products on behalf of the company
  • Liaise with finance department to ensure timely issuance of invoices and receipts for products purchased.
  • Design and monitor comprehensive proactive customer engagement process to ensure continuous positive customer experience
  • Liaise with External/independent legal service provider to ensure timely and accurate delivery of legal documentation including deed of contract, deed of assignment and restrictive covenant for resident of all company’s estates
  • Ensure proper coordination of customer satisfaction survey biannually
  • Provide coaching and mentoring to direct reports
  • Oversee and ensure constant update to clients on the pace of and infrastructure development of any of the company’s estate
  • Design and Develop improving operational process for the collection of all outstanding debt and management of the installment paying process

Not more than 35 – 42 years.

Real Estate Industry Knowledge.

PAY BENEFIT :  Very attractive

TO APPLY interested applicants should click on the apply button and fill the application form.

Related Courses

05
Jun 13 2015

Using Node

Teacher: Delete Cache Profile photo of Delete Cache
$ 99.99
4 students

1 rating

04
Jun 13 2015

Great Python

Teacher: Delete Cache Profile photo of Delete Cache
$ 11.99
4 students

1 rating

09
Jun 13 2015

Easy Zurb Foundation

Teacher: Delete Cache Profile photo of Delete Cache
$ 299.99
4 students

1 rating

07
Jun 13 2015

Less Master

Teacher: Delete Cache Profile photo of Delete Cache
$ 99.99
4 students

1 rating

    Post a comment Cancel reply

    Your email address will not be published. Required fields are marked *





    About Marcforte

    logo-footer

    We strive to be more than consultants who deliver hit and walk engagements. We seek to become trusted partners who work assiduously to provide our clients with expert and professional services.

    • About
    • Meet The Team

    Latest Tweets

      • The session with the staff of NAPIMS was incredibly enlightening. We delved into the topic of open office etiquet… https://t.co/3aT6oLz4kx17 days ago
      • A dynamic session in progress with Wema Bank Plc. where participants are learning the essential skills of Business Etiquette.19 days ago

    Latest Courses

    Link

    • About
    • Courses
    • Recruitment
    • Gallery
    • Downloads
    • Contact

    Marcforte Business Consulting 2023. Website developed by Pathway.

    • Facebook
    • Twitter
    • Google Plus
    • LinkedIn
    • YouTube