Leading Professional Culture Change

Identifying and hiring skilled, intelligent team members is challenging. Considerable resources have already been expended to find the talented people, but how can one ensure that these talents understand and mesh with the Company’s culture?

How do you effectively get people of diverse backgrounds, varying emotional/intelligence quotients to

• Work towards the common goal of the organisation?
• Maintain high-level of efficiency?
• Evince positive work attitudes at all times?
• Disallow societal expectations to colour the standards of excellence?

METHODOLOGY

This is carried out in 2 (two) broad stages;

• Culture audit
• Implementation of the audit’s recommendations.

Kindly find below some of the interventions that may be employed at this stage

• Learning & Development programmes in specific areas
• Development of standards to hold the approved culture in place
• Team building & bonding interventions.
• Post project assessment, Mystery shopping – face to face or telephone
• Client interviews
• On-line support, refreshers and follow-ups

MODULES

• Work ethics and Professionalism
• Professionalism & the bottom-line
• Sustaining a culture of excellence
• Worldclass Performance Standards