Courses

“People ask the difference between a leader and a boss. The leader leads and the boss drives.” – Theodore Roosevelt Why in sports do we have coaches leading the teams to long-term and record-breaking wins while in the office and business environment we have bosses (managers) and employees...

 “It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do” – Steve Jobs Turning employees and managers to thinkers is an important survival tactic of today’s businesses. By developing and investing...

Identifying and hiring skilled, intelligent team members is challenging. Considerable resources have already been expended to find the talented people, but how can one ensure that these talents understand and mesh with the Company's culture? How do you effectively get people of diverse backgrounds, varying emotional/intelligence quotients to...

‘In this life, there are two kinds of Class: First Class or No Class. You must develop the first or you will have to live with the second' -William Thourlby In researching his book, ‘Malloy’s Live for Success’, John Malloy found that almost everyone he spoke with agreed...

Negotiations are a euphemism for capitulation if the shadow of power is not cast across the bargaining table. George Schultz Negotiating involves being able to discuss and reach a mutually satisfactory agreement. Persuading involves being able to convince others to take appropriate actions. Influencing encompasses both of these....

'Accomplishing the impossible means only that the boss will add it to your regular duties.' ~Doug Larson Modern day Personal Assistants, Executive Assistants, Secretaries & Administrators must be prepared to accept increasingly complex responsibilities. At this level, they cannot rely solely on traditional administrative or secretarial skills. It...

'There is nothing so useless as doing efficiently that which should not be done at all.' Peter Drucker It is not enough to be busy…. so are the ants. The question is what are you busy about?  When it comes to how work is prioritized and distributed to...

To be taken seriously in the business world, one must be able to speak with clarity and confidence. Those who articulate well and speak clearly often find that success comes easier. After all, being able to communicate is one of the best ways to tell others about you...

At a time when contracts are becoming increasingly complex, effective management of contract creation and implementation can maximise operational and financial performance, and minimise risk. These practical courses provide best practice and in-depth guidance in balancing costs against risks, actively managing supply chain relationships, and handling challenges that...